Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Custom and personalized orders

I don't generally get into custom work, unless you want several. Although it never hurts to ask.

What type of shipping does Jazzie Menagerie use for "free" shipping?

Jazzie Menagerie uses USPS standard shipping. First class mail 2-6 days shipping. Signature confirmation and /or package insurance is not included. These USPS extras may be utilized if specified and paid for by the buyer. Jazzie Menagerie is not responsible for shipping delays or packages not received utilizing USPS standard first class mail services.

What if I can't leave a 5-star review?

Reviews are HIGHLY appreciated! But if you can't leave a 5 star, please contact Jazzie Menagerie.